MCLEAN, Va. – Hilton has announced the creation of more than 200 new full-time work-from-home reservation sales positions, offering flexible work opportunities across the United States. As part of the Hilton reservations and customer-care team, the new reservation sales specialists will extend Hilton’s award-winning hospitality for guests with travel or reservation-related questions.
“At Hilton, we strive to provide a great place to work for all, and providing career flexibility is one of the many ways we help empower team members,” said Rajiv Vellodi, VP Hilton reservations and customer care. “Our goal is to be the most hospitable company in the world, and this starts with how we treat our team. These positions are ideal for those who are looking to develop a rewarding career from their own home.”
Hilton’s world-class reservation and service team secures reservations, provides personalized solutions for guests’ unique travel needs and seeks resolutions. Career growth opportunities exist to move across departments and into management and training positions. Full-time positions include a 40-hour work week, including weekends.
The roles are ideal for those who are prone to geographic moves, such as military spouses, retirees and college students:
- Frances Brown is an assistant coach on Hilton’s VIP Housing Desk, military spouse and mom to five children: “Finding and maintaining employment that will allow you the flexibility to take an unexpected leave of absence or be able to pick up and move with you is a constant challenge. It’s hard to find fulfilling work that is also flexible, but I’ve had constant support from Hilton since I started.”
- Jasper Rey, a reservations sales specialist with Hilton, said working from home and not having a commute reduces his overall stress levels and allows him to care for his dog that has special needs: “The ability to control the atmosphere of my work environment is huge, especially in this customer-centric role that requires excellent listening skills and attention to detail. I’m able to maintain a quiet, distraction-free space, which allows me to focus and be a better asset for our guests and for the company in general.”
- Suzan Philpott, also a reservations sales specialist with Hilton, said she loves not having to think about what to wear to the office, being able to take advantage of Hilton’s travel benefits and the virtual training opportunities: “We are not just order takers, we are dream makers! We get to help folks book their vacations and their business trips by helping them find just the right property to fit their needs.”
Hilton was recently ranked as the #2 World’s Best Workplace, and reservations sales specialists receive many of Hilton’s industry-leading benefits and programs, including team member travel discounts, generous paid time off, 401K and access to professional development through paid training and Hilton University. Additionally, Hilton recently placed #24 on FlexJobs’ list of Top 100 Companies with Remote Jobs in 2019.
To learn more about working at Hilton and its remote reservation sales specialist openings, visit our career site here. For a behind-the-scenes look and to meet our Team Members, follow us at Hilton Careers on Instagram, Snapchat and Facebook. Visit us on Glassdoor for our Team Members’ perspective on working for Hilton.
Phone: +1 703 883 6638
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising nearly 4,900 properties with more than 796,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world”s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company’s portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio – A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including an exclusive member discount, free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app, where Hilton HHonors members can check-in, choose their room, and access their room using a Digital Key. Visit news.hiltonworldwide.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.