ATLANTA, Could 26, 2021 /PRNewswire/ — Collideoscope is thrilled to announce the launch of The Colleen C. Barrett Institute for Cultural Excellence & Buyer Service (CCB Institute) in partnership with Southwest Airways Co. In 2020, Collideoscope turned the unique companion in creating The CCB Institute to honor the legacy of Colleen C. Barrett, President Emeritus of Southwest Airways.
The CCB Institute offers assets to assist others study from Colleen’s instance to allow them to make their very own outstanding impression of their organizations and our world. The web site not solely honors Colleen however establishes a middle the place people and organizations can study concerning the tenets of Southwest’s legendary Tradition and Buyer Service.
“We’re so honored to be entrusted with preserving the indomitable legacy of a real pioneer and legend in enterprise, Colleen C. Barrett. Colleen’s impression on company tradition and customer support at Southwest Airways and around the globe is immeasurable,” stated Collideoscope CEO, Jayson Teagle.
It is no secret that a lot of Southwest’s success facilities on its Individuals-first Tradition. Colleen constructed a Tradition at Southwest that handled each Worker like Household. An idea typically admired around the globe, however not often replicated. For nearly 50 years, it has impressed large loyalty from Workers and Prospects alike.
Previous to becoming a member of Southwest in 1978, Colleen labored for a number of years as an Government Assistant to Southwest Founder, Herb Kelleher, at his regulation agency. For Southwest Airways, Colleen served as a member of the Board of Administrators from 2001 to Could 2008 and as Company Secretary from March 1978 to Could 2008. She served as Vice President Administration from 1986 to 1990, Government Vice President Prospects from 1990 to 2001, President and COO from 2001 to 2004, and President from 2004 to July 2008. She turned the primary lady president within the airline trade when she assumed the function in 2001. Her affect on the distinctive Tradition of Southwest because the very starting is indelible, and she or he is beloved by the Southwest Household.
In 1990, Colleen had the imaginative and prescient to start out the Companywide Tradition Committee with the aim of inspiring Workers to personal, strengthen, and promote the Southwest Tradition. The committee grew from its unique 48 members to greater than 350 lively members and alumni right this moment and continues to evolve to assist greater than 104 areas within the Southwest system.
Colleen additionally co-authored with Ken Blanchard the e book Lead with LUV: A Completely different Solution to Create Success (2010).
The Colleen C. Barrett Institute for Cultural Excellence & Buyer Service may be visited at https://colleenbarrett.com.
About Collideoscope: Collideoscope is a boutique administration company that exists to architect iconic manufacturers and to construct significant companies for an elite assortment of the world’s most revered leaders and most admired organizations. For extra details about Collideoscope and their different EMBLEM and ICON shoppers, go to www.collideoscope.com.
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