AIA, WhiteCoat tie as much as increase virtual psychological well being strengthen in Singapore


Existence insurer AIA Singapore and telehealth corporate WhiteCoat have partnered to provide virtual company psychological well being answers.

The companions are increasing their Assume Smartly programme to supply textual content, video, and in-person psychological well being training and strengthen to AIA’s company worker shoppers. Embedded in AIA’s company outpatient plans, the programme may even be offering “a dynamic and personalized” content material library of curated psychological wellness sources similar to articles and movies.


In the course of the WhiteCoat cellular app, customers will first have to finish a psychological well being self-assessment and make a same-day appointment to talk in real-time with a psychologist or counsellor, who too can counsel them follow-up care on a case-by-case foundation.


Extra Singaporeans have reported deficient psychological well being remaining yr, particularly younger adults elderly 18-29, in step with the new Nationwide Inhabitants Well being Survey by way of the Ministry of Well being. Some other survey by way of psychological well being corporate Mind lately discovered that Singaporean workers were given worse psychological well being in comparison to workers within the Philippines and Indonesia. 

AIA and WhiteCoat’s Assume Smartly programme targets to convey such problems to gentle and unfold consciousness whilst selling a “supportive company setting” for psychological well-being by way of increasing get right of entry to to psychological well being strengthen and insurance coverage. 


The Assume Smartly initiative, which started in 2019, began by way of providing number one care telehealth carrier with direct insurance coverage claims processing. It sooner or later expanded to supply omnichannel get right of entry to to specialist care, home-based care, and now, psychological healthcare, by the use of textual content, video, and in-person consultations. 

But even so WhiteCoat, Mind, a fellow Singaporean corporate, has sought partnerships with insurance coverage firms to increase get right of entry to to company psychological wellness strengthen. Ultimate yr, it landed primary partnerships with the Swiss Existence Community and MSIG Hong Kong to increase worker psychological well being answers to their respective shoppers. 


“Employers have began acknowledging the significance of offering psychological well being strengthen to create a sustainable and wholesome place of business. By means of growing the primary insurer-backed, synchronous text-based psychological wellness carrier via our platform, we need to definitely affect place of business psychological well being via enhanced accessibility, comfort and privateness,” mentioned WhiteCoat CEO and founder Bryan Koh.



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