Ghana: Kotoka Int’i Airport Launches Buyer Carrier Week

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The Board Chairman of Ghana Airports Corporate Restricted (GACL), Mr Paul Adom-Otchere has referred to as on team of workers and stakeholders to understand each and every different’s roles and jointly include carrier excellence as an airport group to put Kotoka World Airport (KIA) at the world map.

He mentioned this on the release of the 2022 International Buyer Carrier Week party from October 3 – 7, 2022 underneath the theme “Have a good time Carrier”.

This yr’s party additionally witnessed the release of the Airport Behavioural Requirements Booklet.

Mr. Adom-Otchere indicated that Kotoka World Airport had come a ways in Airport Carrier Supply and have been the proud recipient of the Airport Carrier High quality Buyer Enjoy Awards on 3 consecutive events (Absolute best Airport by way of Area and Measurement; 2-5million passengers for 2019, 2020 and 2021.

This, he mentioned, was once testomony to the numerous years of constant effort to toughen carrier supply on the airport.

He expressed appreciation to team of workers and stakeholders for his or her determination and contribution to the successes chalked and indicated that the enormous strides made within the Buyer Delight adventure through the years may no longer had been imaginable with out the fortify and dedication of team of workers, stakeholders and Shoppers.

Launching the Airport Behavioural Requirements Booklet, the Board Chairman reiterated that the whole function of creating a common same old behavioural guiding principle was once to make stronger Buyer Enjoy on the airports, irrespective of who supplies the carrier.

He additional added that the primary version of the manual highlights very good carrier requirements which were evolved in partnership with loved stakeholders.

“This manual is a part of GACL’s efficiency enhancement methods against bettering efficiency within the ACI Airport Carrier High quality Program and handing over enhanced buyer enjoy at our airports”, Mr Adom-Otchere mentioned.

Mr Adom-Octhere recommended team of workers and stakeholders to place their shoulders to the wheel in handing over remarkable Buyer Enjoy in step with the outlined Carrier Requirements on the airports.

Mr Eric Prempeh, Buyer Carrier Supervisor on his section, affirmed that the party of the Buyer Carrier Week was once to spotlight the essence of Buyer Carrier while recognising the individuals who serve and fortify consumers day by day.